Getting Started with TixGate

Welcome to TixGate! This guide will walk you through setting up your attraction and accepting your first bookings.

Step 1: Create Your Account

After signing up, you'll be taken to your dashboard. Here's what you'll see:

• Overview: Your booking statistics at a glance
• Products: Your tickets and experiences
• Bookings: All reservations
• Settings: Account and attraction configuration

Step 2: Set Up Your Attraction

Navigate to Settings > Attraction Details and fill in:

Basic Information

• Attraction name
• Description
• Address and contact details
• Operating hours

Media

• Upload your logo
• Add gallery images
• Set a cover photo

Step 3: Create Your First Product

Products are the tickets or experiences you sell. Go to Products > Create New:

Product Details

• Name: e.g., "Adult Admission"
• Description: What's included
• Price: Set your base price
• Capacity: How many can you accommodate per time slot?

Time Slots

Configure when visitors can book:

• Set available days
• Define time slot duration
• Set capacity per slot

Step 4: Configure Your Checkout

Customize the booking experience in Settings > Checkout:

• Add your branding
• Configure required fields
• Set up confirmation emails
• Enable multi-language support

Step 5: Embed Your Booking Widget

Get your booking widget code from Settings > Integrations:

<script src="https://book.tixgate.com/widget.js"></script>
<div id="tixgate-widget" data-attraction="YOUR_ID"></div>

Step 6: Test Your Setup

Before going live:

1. Make a test booking
2. Check the confirmation email
3. Try the ticket scanning
4. Process a test refund

Going Live

Once you're happy with your setup:

1. Switch to live mode in Settings
2. Connect your payment processor
3. Announce your online booking option!

Need Help?

• Check our tutorials
• Contact support@tixgate.com
• Schedule a demo call

Welcome aboard! We're excited to help you sell more tickets.